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Contacts are people in your Swoogo CRM, independent of any specific event. Contacts can be linked to registrants across multiple events and managed via invitation lists.

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What you can do

  • Create and manage contact records with personal details and custom field values
  • View custom field definitions for the contact data model
  • Forget contacts for GDPR compliance — anonymize personal data while preserving aggregate records

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Key concepts

Contacts vs. registrants — A contact is an event-independent record in your CRM. When a contact registers for an event, a registrant record is created and linked to the contact. One contact can have registrant records across many events. GDPR forget — The forget endpoint anonymizes a contact’s personal data in compliance with data privacy regulations. The contact record is preserved for reporting purposes, but identifying information is removed. Invitation lists — Group contacts into lists for targeted event invitations. Use the Invitation Lists endpoints to manage lists and add or remove contacts.